Overcharged and unnecessarily upsold parts. Wouldn't tell me the brand of parts being used so I could look up to see that they were overcharging me, I had no choice but to go there from st. Cloud because the tow truck that AAA hired wouldn't change the destination so I was literally forced to pay about 600 dollars more than I needed to for breaks. Ridiculous. Con-men. "Honest"ly crooks! Also found out after the fact that the only thing they actually did for the almost 900 dollars they charged me, was to go in and loosen a bunch of bolts and purposely make my car more dangerous. I still regret NOT suing them. Sexist and unethical crooks.
Hi Jennifer- thank you for the feedback and sorry you didn't have a good experience with us. However, I do feel I need to correct the record here. Your statement that we "overcharged and unnecessarily upsold parts" is patently false. 17 year old foreign cars with over 200,000 miles on them sometimes need additional parts to return the vehicle to safe operation. In your case, your brake calipers weren't functioning properly causing brake failure and needed to be replaced along with pads and rotors to make your vehicle safe to drive again, which it wasn't when it arrived at our shop on the tow truck.
- Honest-1 Auto Care Anoka