Happy Holiday Season!
Christmas Eve, December 24th
OPEN AS USUAL
Christmas Day, December 25th
CLOSED

Anoka Auto Repair

(763) 600-7406
Mon - Fri: 7:00 AM - 5:00 PM
5

Thank you for the 5 stars! We appreciate your business!

- Honest-1 Auto Care Anoka
5

Hi Jennifer! Thank you for the 5 stars!

- Honest-1 Auto Care Anoka
1

This provider does not do business based upon their name...Honest 1. I had an appointment for 1pm to add fluid in my transmission. Dropped my car at 12:15pm. By 2:30 pm no call or services provided. By 2:45 pm, I received a call that my work will not be done until the next day. But they have given a quote for $140.00 out of the door. Kept my car over night and the next day, they called and said that it will cost $245.00 to tap oil in my transmission. I was disappointed, haven't charged me 140.00, kept my car over night and then comes back with different price just to tap my oil when the dealer charges 159.00. I had to tow my car to another shop that did the same job for 160.00. Bad business at Honest 1!

Hi J- sorry you didn't have a good experience. The price we gave you on the phone was for a standard transmission flush. You towed your vehicle in with no fluid in the transmission due to a blown transmission cooler line and substantial body damage. This model vehicle is a sealed transmission and requires a time consuming special fill procedure (especially important when it's been run dry) and special transmission fluid. In other words, the price given over the phone didn't apply to the situation or your actual vehicle. We apologize we didn't communicate better with you. Have a great day!

- Honest-1 Auto Care Anoka
1

Brought my truck in to have a check engine light diagnosed. My oil pressure gauge was reading zero. My appointment was at 8:30AM. I had to call at 12:15PM since I had not heard anything. The quote to make the repair was $150-$200 more than 2 other shops I called. I was told on the phone one of the recommended repairs was 10/10 unsafe. When I got to the shop to get a better explanation of why it was needed and how it was determined, I was told it was 8/10 unsafe and no information into how it was determined was given. Will not be going back.

Hi Chad- I'm sorry you didn't have a good experience with us and it sounds like we missed the boat on communicating effectively with you! Worn out damaged wheel bearings are a serious safety concern. Your wheel can actually come off the vehicle in the event of bearing failure. This is why it's inspected as part of our comprehensive vehicle inspection we do with almost every service. Please get this repaired elsewhere if you don't trust us to do it for you! As far as pricing, we use standard labor guides and dealer quality, or better, parts which is why we can offer our 3 year/36k mile warranty on repairs. We are confident we're competitive on any apples to apples quotes you might receive and will do our best to match or beat competitor prices on any written quote.

- Honest-1 Auto Care Anoka
5

I had a mini roadside emergency and just happened to pull off the road by this shop. They immediately pulled my car into the garage and fixed the problem. Then when I tried to pay, they said they were just happy to help! They just gained a new customer!! Good to know local places like this still exist!!

Thanks Pam! We love our customers- see you next time!

- Honest-1 Auto Care Anoka
5

Thanks for the 5 stars Kimberly!

- Honest-1 Auto Care Anoka
5

Thanks Dan! See you next time you need service!

- Honest-1 Auto Care Anoka
5

Sent my young college son to honest auto to get a sporty car inspected as I couldn’t be there with my son because I’m on hospice , honest auto saved my son 11,000 by educating my son on all the problems with said car . As a parent I’m having a good day thanks to honest auto . I would drive 100 miles just to do more business with honest auto . I couldn’t be there but honest auto was there for my young man and that means everything to parent especially one that’s on hospice care . My son learned a valuable lesson today about shady car dealers and the fake smiles and made-up paperwork to boot but my son also learned there’s also great people out there too . Thank you Honest 1 auto you touched my heart today .

Hi Todd- thank you for your kind words and 5 star review! We're happy we could help you avoid buying a lemon!

- Honest-1 Auto Care Anoka
1

Overcharged and unnecessarily upsold parts. Wouldn't tell me the brand of parts being used so I could look up to see that they were overcharging me, I had no choice but to go there from st. Cloud because the tow truck that AAA hired wouldn't change the destination so I was literally forced to pay about 600 dollars more than I needed to for breaks. Ridiculous. Con-men. "Honest"ly crooks! Also found out after the fact that the only thing they actually did for the almost 900 dollars they charged me, was to go in and loosen a bunch of bolts and purposely make my car more dangerous. I still regret NOT suing them. Sexist and unethical crooks.

Hi Jennifer- thank you for the feedback and sorry you didn't have a good experience with us. However, I do feel I need to correct the record here. Your statement that we "overcharged and unnecessarily upsold parts" is patently false. 17 year old foreign cars with over 200,000 miles on them sometimes need additional parts to return the vehicle to safe operation. In your case, your brake calipers weren't functioning properly causing brake failure and needed to be replaced along with pads and rotors to make your vehicle safe to drive again, which it wasn't when it arrived at our shop on the tow truck.

- Honest-1 Auto Care Anoka
5

Hi Patti- thank you for the 5 stars!

- Honest-1 Auto Care Anoka
Honest 1 Anoka is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Anoka (763) 270-0424 if you have any issues in accessing any area of our website.