I just compared Honest 1's labor costs with a Lexus dealership for replacing spark plugs and found out Honest 1 charged significantly higher for labor. One service I had there, I was charged 5x the actual market price of a part. Another time they incorrectly diagnosed my car, several days and over 3 hundred of dollars later, found out it was simply a $50 repair. I don't know if it was incompetence or I was completely taken advantage of. Really disappointed and looking back, I'm embarrassed how many times I walked out of that place looking like a fool. I rarely write poor reviews, but after several services performed there I 100% do not recommend this location. Reading other reviews on here and on Nextdoor, seems like my experience is not uncommon.
Hi Sammie- I'm sorry you're not happy with your experiences with us. We work really hard to provide the best possible services at competitive prices but sometimes mistakes happen. I can see in your history that we tried to make our billing error right with you and I'm sorry you weren't satisfied with the resolution. Please also note that it's really difficult to compare prices as the exact services and quality of parts cause prices to vary significantly. We can typically price match apples to apples parts and services any written competitor quote.
- Honest-1 Auto Care Anoka